BeHealthy Partnership provides coverage for the same services as MassHealth and much more!
As a BeHealthy Partnership plan member, you have access to:
- Dedicated customer service professionals who are there to answer your questions when you need help
- An integrated team led by your primary care provider who coordinates your care and helps you find the right care where and when you need it
- Easy access to any doctor in the plan and no referrals needed for in-network specialists
- Bilingual nurse line: open 24 hours a day, 7 days a week to help answer your medical questions
- Teladoc: 24/7 access to a doctor through Teladoc to treat non-emergency issues like sinus infections, cold and flu symptoms, and much more.
- My Ombudsman: The ombudsman service offers a way for consumers to voice their complaints and have concerns addressed so they can live with dignity and respect.
- Phone: (855) 781-9898
- Hours: Monday – Friday, 8:00 a.m. – 5:00 p.m.
- TYY/TDD: 711
- Website: www.myombudsman.org